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rafaelg
2012-May-27, 08:59 PM
I have problems with the loading of images.
It is waiting indefinitely.
Do you also have problems?
or will something in my machine.
:confused:

DanishDynamite
2012-May-28, 12:16 PM
Yes, I now have the problem as well. And when I tried to report the bug via the "Report Bugs" button I got the following error:

Error 310 (net::ERR_TOO_MANY_REDIRECTS):

DanishDynamite
2012-May-28, 01:29 PM
Mine is working again now. Odd.

Shigeru
2012-May-28, 01:57 PM
In some ocassions the load is slow, but never stuck in my case. Random server issues?

centsworth_II
2012-May-31, 09:05 PM
Last night everything was working fine for me... and then it wasn't. Ever since then no images have been loading for me. Is anyone getting images?

elelectronlibre
2012-May-31, 09:08 PM
Last night everything was working fine for me... and then it wasn't. Ever since then no images have been loading for me. Is anyone getting images?

Hi cents, I've used Ice Investigators several times today and haven't got any problem...

Ctroop
2012-May-31, 10:04 PM
I cannot load images either. They will load if I log out, but they stop loading when I log back in.
I have had this problem since yesterday.

centsworth_II
2012-May-31, 11:23 PM
I still get no images when logged in as cents. I tried re-registering as centsworth and I get images, no problem. I've logged out and back on several times and its always the same: I get images as centsworth, but not as cents. I've viewed over 8000 images as cents but it looks like I may need to start over as centsworth.

Ctroop
2012-May-31, 11:28 PM
^ Same here no luck so far. I have 6778 images viewed. I was thinking that I ran out, but you have many more than I do. I don't know, I am hopeful that someone comes along soon and fixes this.

kmasterdo
2012-Jun-01, 08:43 PM
You might have seen all available images according to the science team. (I just got this via e-mail.)

Cory
2012-Jun-01, 08:55 PM
Several users have identified all remaining images, or come very close to it. Everyone here but DanishDynamite has no more images left. Sorry, we're waiting on more images, and will hopefully get them soon.

We're also working on a more descriptive screen saying you've run out of images.

StarStryder
2012-Jun-01, 09:16 PM
Blog post here: http://cosmoquest.org/blog/2012/06/hitting-the-end-of-ice-images-set-1-or-many/

Dakirah
2012-Jun-01, 11:59 PM
Thank you, starstryer.

Can you give us some stats to help us over the time ?

elelectronlibre
2012-Jun-02, 12:13 PM
After 11277 images, I've reached the end of the first set! :D
As Dakirah says, some stats (total images, # of Ice Investigators...) would be nice!

centsworth_II
2012-Jun-02, 02:54 PM
...some stats (total images, # of Ice Investigators...) would be nice!I also agree.

GrahamDungworth
2012-Jun-07, 09:05 PM
new set not loading ,black screen until one toggles. bug reporting link inactive.

Dakirah
2012-Jun-09, 07:01 PM
new set not loading ,black screen until one toggles. bug reporting link inactive.

I have the same problem. The new image isnt loading after toogle. the reload of the site doesnt help.

Shigeru
2012-Jun-10, 04:03 PM
I have the same problem. The new image isnt loading after toogle. the reload of the site doesnt help.

I'm having a "grey screen" error, the image doesn't load. As in the case of Dakirah, reload the page (even with ctrl+F5) doesn't help.

DanishDynamite
2012-Jun-10, 09:47 PM
After marking image no. 993 of the new set I too now have the "grey screen of death". No new image loading. I've reported the problem via the "Report Bugs" button.

Ansr
2012-Jun-10, 09:54 PM
After marking image no. 993 of the new set I too now have the "grey screen of death". No new image loading. I've reported the problem via the "Report Bugs" button.
If it's a blank grey screen you are seeing I am willing to bet you got a blank image.(you may have noticed a bunch of images that just have a big grey area. It is probably just more of that) if the app had a problem it would have been black.
if you see the problem again hit the "click to open image in new window" and give me the URL it takes you to.

DanishDynamite
2012-Jun-10, 09:57 PM
If it's a blank grey screen you are seeing I am willing to bet you got a blank image.(you may have noticed a bunch of images that just have a big grey area. It is probably just more of that) if the app had a problem it would have been black.
if you see the problem again hit the "click to open image in new window" and give me the URL it takes you to.
Here's the URL:

http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0001.6241.png

DanishDynamite
2012-Jun-10, 10:01 PM
Just restarted CosmoQuest and I now got an image. I marked it and again I get a gray image. Here:

http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0001.1665.png

Ansr
2012-Jun-10, 10:02 PM
Just got a grey screen and yeah some of the new images are just blank grey screens. Click the Bad image checkbox hit submit and repeat until you get a real image.

DanishDynamite
2012-Jun-10, 10:04 PM
Restarted, got an image, marked it and again got a gray:

http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0001.6241.png

This seems to be the same gray I got initially.

DanishDynamite
2012-Jun-10, 10:05 PM
Just got a grey screen and yeah some of the new images are just blank grey screens. Click the Bad image checkbox hit submit and repeat until you get a real image.
Got it. Thanks.

Ansr
2012-Jun-10, 10:08 PM
yeah it is and that shouldn't happen I will look into that and see what we can do about removing the grays because there are a lot of them.

DanishDynamite
2012-Jun-10, 10:12 PM
Yep, there's a lot of grays. Also a lot of this type of bad images:

http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0401.16225.png

Ansr
2012-Jun-10, 10:18 PM
Yep, there's a lot of grays. Also a lot of this type of bad images:

http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0401.16225.png
just asked someone about that image. I was told its not a bad image. Some of the new ones are just like that.

DanishDynamite
2012-Jun-10, 10:29 PM
just asked someone about that image. I was told its not a bad image. Some of the new ones are just like that.
Trust me, its a bad image. Or at least it's impossible to mark.

DanishDynamite
2012-Jun-10, 10:34 PM
I'm getting nothing but bad images of the two types mentioned above, gray or noise, interspersed every 10-12 images with a real image. Hope you can fix this. Shutting down for now.

Shigeru
2012-Jun-11, 12:45 AM
I'm in the same situation, a ton of images link this one: 76 or full of noise.

Dakirah
2012-Jun-11, 06:04 AM
after two days of doing nothing, i choise to go on and mark the images as bad. i have 42 astroids and 1100 KBOs so far. all confirmed. so losing some images doesnt make me feal bad.

gonano
2012-Jun-11, 09:02 AM
Hy, i'm in the same situation, today i discover this problem, i tried to upload the browser but nothing.
Cheers Gonano.

GrahamDungworth
2012-Jun-11, 12:23 PM
dozens of bad images and grey screens- too frequent eg at and before.
http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0401.18721.png
onwards occasional bad image
http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd06.40.0401.14561.png
Scores of grey screens then a reasonable image
http://www.cadc.hia.nrc.gc.ca/data/pub/vospace/KBOzoo/cNHF3.215/1325179p.ccd05.48.1876.1645.png

GrahamDungworth
2012-Jun-11, 01:36 PM
So far ca. 100 grey images with about 6 reasonable images in there.

Dakirah
2012-Jun-11, 01:54 PM
So far ca. 100 grey images with about 6 reasonable images in there.

this will be gone by around 150 images. I marked them as bad image.

GrahamDungworth
2012-Jun-11, 03:41 PM
Not so. It's still diabolical; email me when the problem is solved.

econseil
2012-Jun-11, 04:29 PM
Still facing that problem of grey images :(

StarStryder
2012-Jun-11, 05:49 PM
So sorry everyone. They grey images are part of the data set we were provided. We're trying to sort if there is a software solution to get rid of them.

Cory
2012-Jun-12, 05:56 AM
I have replaced the images. I've been told the bad images have been removed in this set, so if you still frequently see bad images, please let us know.

GrahamDungworth
2012-Jun-12, 08:10 AM
No problems now; A OK. Many thanks.

kmasterdo
2012-Jun-12, 08:49 AM
No problems for me either. Thanks for replacing the images!

gonano
2012-Jun-12, 09:15 PM
No problem for the moment.
Great work Cory and Starstryder.
Many thanks.
Cheers Gonano.

Shigeru
2012-Jun-13, 03:04 AM
Working fine for me too, thanks for the hard work! :D

GrahamDungworth
2012-Jun-17, 01:46 PM
Image loading very slow for last 12 hours

StarStryder
2012-Jun-17, 09:03 PM
Hi All,

When Ice Investigators images are running slow it usually means the Canadian Astronomical Data Center (where we store our data) is in the process of uploading or downloading a new data set, and our shared bandwidth is effected. There is nothing I can do about this. I'm so sorry.

Cheers,
Pamela

GrahamDungworth
2012-Jun-18, 07:20 AM
It's back to normal this morning Pamela. Thanks for the information.

Shigeru
2012-Jun-18, 12:32 PM
All working fine ^^

blingforfun
2013-May-20, 07:37 AM
i have This seems to be the same gray I got initially.

skywaltzlabs
2014-Nov-05, 09:35 AM
You can compress the images. It might be due to the file size of the images

Matt
[link removed]