A friend of mine who relies on his van to make a living (he's a self emoloyed builder) had trouble with his imobiliser two weeks ago. Basically, it was doing his job too well in that it couldn't be switched off! He looked into it and as it turned out, the problem was with his key. He had to order a new one.
He went to his local parts dealership (a french car firm, the key had to be ordered from them direct) and told him that the key and van needed to be brought along (at great expense to him as the van would require towing) so the thing could be re-programmed.
My friend told them that he'd heard differently, and that he only needed the key. They charged him £87 for the key and delivered it a week late. Now bear in mind that my friend couldn't work as his van was imoblised well and truly! The story gets better. The key came and he picked it up. The thing was the part he'd ordered for £87 was only the top of the key! The metal blade bit was not present! They hadn't warned him of this, imagine if he'd broken the other key blade!)
The story has a happy ending - the immobliser didn't need re-programming, the new half a key did switch it off.
Anyone else been told a pack of lies by a reputable car dealership? (Don't name names, only vague hints please!!)