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Thread: Problems with MyNasa at nasa.gov

  1. #1
    Join Date
    Jan 2006
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    779

    Problems with MyNasa at nasa.gov

    I have problems with MyNasa at nasa.gov (weird, that's what the title says).

    When i log in i get an overview of my chosen news boxes. But the problem is that it doesn't update with news, so i have to click on "View archieves" for each box every single time i want to see the updates.

    For example:
    If we look at the news box called "Moon and Mars", the last three news feeds are:
    Spaceship mockup
    This month in Exploration - November
    Lunar Outpost Plans Taking Shape
    ... but when i click "View archieves" i get the real news.

    How can this be? I have an idea it is something that has to do with my IE settings. I am using IE version 7.0.5730.11.

  2. #2
    Join Date
    Jan 2006
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    779
    Can no one help me?

  3. #3
    Join Date
    Jun 2005
    Posts
    439
    I get the same error using Firefox. You might try contacting their website support team:

    http://www.nasa.gov/help/contact/index.html

  4. #4
    Join Date
    Jan 2006
    Posts
    779
    Never got a reply. I have the same problem both with Firefox and IE.

  5. #5
    Join Date
    Sep 2008
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    5,892
    Sporally, I've noticed the same problem. It's the site.

  6. #6
    Join Date
    Feb 2007
    Posts
    1,168
    ^^^^

    Me too.

  7. #7
    Join Date
    Jan 2006
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    779
    Just weird that Nasa haven't reacted if there are this many people with the problem.

  8. #8
    Join Date
    Sep 2008
    Posts
    5,892
    I was thinking about that. Either it's a very bad sign (can't even fix a website?!), or it's a very good sign (everyone's busy with spacecraft). I can't decide which...

  9. #9
    Join Date
    Jan 2006
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    I case of the first, i'm glad i'm not an astronaut

  10. #10
    Join Date
    Mar 2004
    Posts
    15,801
    Quote Originally Posted by Sporally View Post
    Just weird that Nasa haven't reacted if there are this many people with the problem.
    I've filed much uglier user-interface problem reports, some with suggested fixes, and nothing ever seems to happen. They don't seem to be able to support the new look -- which is about a year old by now.

    When I report content problems, errors in documents, others are responsible and those get fixed. It's just the infrastructure people who appear inept to me.

    The NASA website is slow and cruel, and too full of Flash.
    0 1 1 0 1 0 0 1 1 0 0 1 0 1 1 0 1 0 0 1 0 1 1 0 0 1 1 0 1 0 0 1 1 0 0 1 0 1 1 0 0 1 1 0 1 0 0 1 0 1 1 0 1 0 0 1 1 0 0 1 0 1 1 0 ...
    Skepticism enables us to distinguish fancy from fact, to test our speculations. --Carl Sagan

  11. #11
    Join Date
    Jan 2006
    Posts
    779
    After all these years, i've never seen Nasa so uninterested in solving problems. So are there any out there who doesn't have the problem, or is it what everyone is experiencing? And in that case, which browser do you use?

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